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In crisis or thinking about suicide? Call or text 988 — 24/7 Emergency: 911

The playbook

You can't make them ready. You can make the path shorter for the day they are.

Three steps, in order — the honest version of “how do I get them into rehab.” Nothing in this plan requires spending money or giving your name, and none of it involves force, because for an adult in Canada there is no force. What there is, works better.

  1. 1

    Step 1 — before the conversation

    Have the plan ready before they're willing

    Call your province's helpline yourself, quietly — they talk to family members, and Ontario's ConnexOntario line (1-866-531-2600) is free, confidential, and open 24/7. Learn the intake route, the realistic waits, and what the private option honestly buys (mostly speed). Willingness is a window, not a door: the families who get someone in are the ones who can move the same day a yes appears.

  2. 2

    Step 2 — the conversation

    Pick the moment, not the speech

    Sober, calm, private, unhurried — mornings are often best. You don't need the perfect argument; you've already tried thirty of those. One warm sentence and one small ask beat a lecture every time: “I love you, and I want to help you get well. Will you make one phone call with me — just to hear the options?” When the call happens, let your person hold the phone. You sit beside them. It's their call, in every sense — and that matters later.

  3. 3

    Step 3 — if the answer is no

    Stay patiently, strategically close (this is CRAFT)

    Most first answers are no — and a no is a mood, not the ending. Keep the relationship warm, so you're in the room when the window opens. Notice and reward every step toward help: a doctor's visit, a question about detox, a sober weekend. Let the natural costs of using land instead of absorbing them. Then ask again at the next opening, and the next. This patient, trained-family approach — researchers call it CRAFT — moves more people into treatment than confrontation ever has. It is slower, and it works.

Free guide

Getting Them In — the full family playbook

The complete plan, with word-for-word scripts for the first conversation and the moment they say no, plus the day-of-yes checklist. Free, and nothing in it needs your real name.

  • The public intake route in your province, step by step
  • A script for the one-small-ask conversation (and its timing)
  • What to do when they say no — the CRAFT moves, in order
  • The day-of-yes checklist, so a warm yes never cools in a waiting line

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Prefer to talk to someone first?

Ontario's ConnexOntario line is free, confidential, and open 24/7 at 1-866-531-2600 — and yes, they will talk to a worried parent or partner before the person is ready. Every province has an equivalent. Or take the private reflection, which asks nothing of you.

Ask us to help you find it

In crisis right now? Call or text 988, any hour. If you fear for their life tonight, call 911.

Some imagery and copy on this site were generated with AI and reviewed by a human.

How to get them help